Refund policy
Refunds and returns for purchases made on StudsDirect.com are handled by Venice Interactive, the owner and operator of this store.
We want you to love your StudsDirect jewelry. If you're not completely satisfied, we're here to help.
30-Day Returns — Returns accepted within 30 days of delivery. Items must be unworn, in original packaging, with tags attached and original receipt.
How to Return — Email support@studsdirect.com with your order number. We'll send a prepaid return label within 1–2 business days.
Refunds — Processed to original payment method within 7–10 business days after we receive and inspect your return.
Non-Returnable — Custom/personalized jewelry, final sale items, gift cards.
Exchanges — Happy to exchange for a different size or style. Contact support@studsdirect.com